Returns & Exchanges

At Wanbo, we stand behind the quality of our projectors and electronics with a 30-day satisfaction guarantee. If your purchase does not meet your expectations, we offer a streamlined return and exchange process to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original packaging including all accessories, manuals, and cables to ensure the item is protected during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated electronics inspection center.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.